Imagine that you've just entered the elevator with an IT executive, and you know that (s)he is getting ready to recommend a competitive service for WAN Ethernet / VPLS to the CFO in a meeting on the 20th floor. Why should this decision be reconsidered and you should have a shot at the account?
One of the issues for using any managed service, including WAN Ethernet / VPLS services, is giving up direct hands-on management capabilties. What type of management capabilities do you offer, and ho do you think this positions you from a competitive perspective?