Jim, great job on the tutorial. I've printed it out and have studied it carefully. I've used it in constructing some plans for our next generation products. I've already passed along to co-workers as the document gives everyone an even playing field of understanding and terminology. More of the great work, please!

Over the years, email has evolved from the early days of being a network-based application to being primarily a program on the local PC.  And although we can debate about various platforms (e.g. Outlook versus Thunderbird), we're seeing a lot of good reasons for moving email back onto the network. In particular, the days of having all of your email, which is arguably your most precious resource, on your PC may be

Our team has been surveying sites where the existing analog PBXs are scheduled for replacement by VoIP installations.  We're looking at what might be reusable in the conversion, and what needs doing.  In most cases not much can be saved;  most sites need lots of preparation before completing the changeover.  Everyone's eager for new technology, but we must keep some key points in mind. Cable Lengths.  Many of this